There's been a large influx of people moving to the Portland Metro area recently. Tons of new jobs are bringing folks the the Pacific Northwest. That means more moving for us. I wanted to take a moment and answer a few questions that I get from clients when they call to inquire about our services.
Why don't you have trucks?
Simple, it saves you money to rent and drive the truck. We provide Moving Labor only, and are not licensed by ODOT to Transport your household items.
We do all the loading and unloading.
We will assemble and disassemble furniture if needed.
We will have our own tools.
We will have our personal vehicles and meet at your load point and follow you to your unload point.
What will my moving crew bring with them?
Dollies
Appliance Dollies (By request)
Flat 4 wheel Dollies (By request)
Blankets/Furniture Pads
Plastic Furniture Wrap
Bungee Cords
Ratchet Straps
Basic Tools
Lifting Straps
Muscles
Smiles
(There are NO added fees for these items)
What do I need to do to be ready for my moving crew?
Be fully packed. (If you are not packed then our crew lead will offer the option to reschedule the move allow you time to pack.)
Have the truck there. (If we need it moved into a different position will will let you know and direct you.)
Please have hallways, stairs, and pathways clear. (We need to be able to safely carry your belongings to and from the truck.)
Please empty and disconnect any appliances we will be moving for you. (Washers, Dryers, Refrigerators, etc.)
Please have pets safely secured. (We love our furry little helpers but would never want to step on them or take a tumble due to a little critter under our feet.)
When does the job start and end?
The job starts when we begin carrying items to your truck. The job ends when you decide we're done.
If we arrive prior to or at the agreed start time and you are not there then the clock will start at the agreed start time. Due to weather and traffic conditions there are occasions where we could be later than the scheduled start time. In those cases we do not start the clock until we are there and carrying items to the truck.
Will my moving crew pack my belongings for me?
No. We are not packers. We load and unload. As mentioned above, if you need us to take apart beds or other furniture items and put them back together after unloading then we will do that.
Do you move Pianos or Pool Tables?
No we don't.
For pianos you can call: http://www.michellespiano.com/portland-piano-moving/
For Pool Tables call Chris at: http://www.portlandpooltablemovers.com/
In certain circumstances we will move a small, upright piano.
If we agree to move a piano there will be a $75 fee added to the total of the job.
We are equipped to move upright pianos from main floor to main floor only.
We cannot move pianos up or down stairs.
We can only move a piano with a minimum of 3 movers on the job.
How and When do I pay my movers?
We accept cash payment at the end of your move.
Your crew lead will notify you of the amount owed based on the hourly rate, start time, and end time. We break down to the nearest quarter of an hour.
Please have cash.
We DO NOT accept Credit or Debit Cards.
(In certain cases we will accept a check but that must be prearranged 48 hours prior to your move date and and agreed to by our owner.)
Can we help with the move?
We don't mind if you want to help as long as you understand that the crew lead has final decision on how and when things are loaded in the truck and how things are carried to and from the truck. If you don't mind taking a little direction from us then, Sure, jump right in there with us. The more hands we have the less time it takes. That saves you money.
Why don't you have trucks?
Simple, it saves you money to rent and drive the truck. We provide Moving Labor only, and are not licensed by ODOT to Transport your household items.
We do all the loading and unloading.
We will assemble and disassemble furniture if needed.
We will have our own tools.
We will have our personal vehicles and meet at your load point and follow you to your unload point.
What will my moving crew bring with them?
Dollies
Appliance Dollies (By request)
Flat 4 wheel Dollies (By request)
Blankets/Furniture Pads
Plastic Furniture Wrap
Bungee Cords
Ratchet Straps
Basic Tools
Lifting Straps
Muscles
Smiles
(There are NO added fees for these items)
What do I need to do to be ready for my moving crew?
Be fully packed. (If you are not packed then our crew lead will offer the option to reschedule the move allow you time to pack.)
Have the truck there. (If we need it moved into a different position will will let you know and direct you.)
Please have hallways, stairs, and pathways clear. (We need to be able to safely carry your belongings to and from the truck.)
Please empty and disconnect any appliances we will be moving for you. (Washers, Dryers, Refrigerators, etc.)
Please have pets safely secured. (We love our furry little helpers but would never want to step on them or take a tumble due to a little critter under our feet.)
When does the job start and end?
The job starts when we begin carrying items to your truck. The job ends when you decide we're done.
If we arrive prior to or at the agreed start time and you are not there then the clock will start at the agreed start time. Due to weather and traffic conditions there are occasions where we could be later than the scheduled start time. In those cases we do not start the clock until we are there and carrying items to the truck.
Will my moving crew pack my belongings for me?
No. We are not packers. We load and unload. As mentioned above, if you need us to take apart beds or other furniture items and put them back together after unloading then we will do that.
Do you move Pianos or Pool Tables?
No we don't.
For pianos you can call: http://www.michellespiano.com/portland-piano-moving/
For Pool Tables call Chris at: http://www.portlandpooltablemovers.com/
In certain circumstances we will move a small, upright piano.
If we agree to move a piano there will be a $75 fee added to the total of the job.
We are equipped to move upright pianos from main floor to main floor only.
We cannot move pianos up or down stairs.
We can only move a piano with a minimum of 3 movers on the job.
How and When do I pay my movers?
We accept cash payment at the end of your move.
Your crew lead will notify you of the amount owed based on the hourly rate, start time, and end time. We break down to the nearest quarter of an hour.
Please have cash.
We DO NOT accept Credit or Debit Cards.
(In certain cases we will accept a check but that must be prearranged 48 hours prior to your move date and and agreed to by our owner.)
Can we help with the move?
We don't mind if you want to help as long as you understand that the crew lead has final decision on how and when things are loaded in the truck and how things are carried to and from the truck. If you don't mind taking a little direction from us then, Sure, jump right in there with us. The more hands we have the less time it takes. That saves you money.